FAQ
Frequently Asked Questions
Answers to what customers ask before and after ordering.
Compliance & Use
Are these products for human use?
No. All products sold on this site are strictly for laboratory research purposes and are not intended for human consumption.
Do I need to be 21 or older to order?
Yes, all visitors must confirm they are 21 years of age or older to access this site.
Shipping & Fulfillment
How fast is shipping?
Orders placed before 3:00 PM ET ship same-day. Orders placed after 3:00 PM ET ship the next business day.
Do you offer local pickup?
Yes, local pickup is available at checkout in South Florida. Once you select this option, we'll contact you directly to arrange a pickup time.
What is rush shipping?
Rush shipping is available for $35.99 for customers who need their order sooner. Select it at checkout.
Do you offer free shipping?
Yes, orders of $200 or more qualify for free standard shipping.
Orders & Payment
What payment methods do you accept?
We accept Zelle and Cash App. After placing your order, you'll receive payment instructions and an order number to include with your payment.
Can I cancel or modify my order?
If your order hasn't shipped yet, contact us as soon as possible through our Contact page and we'll do our best to accommodate changes.
How do I contact you with a question?
Reach out anytime through our Contact page and we'll get back to you as soon as possible.
